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  Public Ticket #1236854
Static banners disappearing from time to time
Closed

Comments

  •  1
    Bodi started the conversation
    July 11, 2017 at 7:42am

    Hi, 

    I don't know exactly where the problem is, but my static banners are disappearing time to time. Screen attached (red dots).

    Do you have any option to solve this and to make is ok so it will remain it time?

    Thank you.

  •  275
    Martin replied
    July 11, 2017 at 7:45am

    Hi Bodi ,

    Thank you very much for your feedback!

    Please provide me FTP credentials and Back Office access of your site.

    We will check it and help you asap!

    Best Regards,
    Martin - FieldThemes

  •   Bodi replied privately
  •  1
    Bodi replied
    July 11, 2017 at 11:11am

    Sent you credentials privately.

  •  1
    Bodi replied
    July 12, 2017 at 5:35am

    Hi, 

    did you managed to check out where can be the problem?

    Thank you.

  •  1,593
    Criss replied
    July 12, 2017 at 9:32am

    Hi Bodi

    We still see it in your home page.

    Please go to back_office -> fieldtheme -> manage staticblocks.

    Thanks!

    Best Regards,
    Criss - FieldThemes