Okay
  Public Ticket #1220368
Does not make the image effect on item
Closed

Comments

  • Juan Carlos started the conversation

    Good Morning. Yesterday I installed the template. I have checked that the effect it makes on its original template in themeforest does not do it in the template that I have installed. I mean when you pass the mouse over an image and switch to the secondary image.

    The first image is always fixed, the secondary one does not appear.

    I attached you access in case you need access.


    http://nutriactivity.com/prestashop/admin693z77oyii

    user: [email protected]

    pass: invitado17


    I await your response.

    Greetings and thank you


  •  275

    Best Regards,
    Martin - FieldThemes

  • Juan Carlos replied

    Good morning, yes, perfect, it works, something strange has happened with the page, the footer is not displayed....

  •  275
    Martin replied

    Hi Juan ,

    Thank you very much for your feedback!

    Please provide me FTP credentials and Back Office access of your site.

    We will check it and help you asap!

    Best Regards,
    Martin - FieldThemes

  • Juan Carlos replied

    Chào buổi chiều, tất nhiên, tôi đang gắn nó ngay bây giờ.

    FTP - nutriactivity.com

    Người dùng: nutriactivity.com

    Vượt qua: Nutri17

    -------------------------------------------------- -----

    BACKOFFICE

    Http://nutriactivity.com/prestashop/admin693z7oyii

    Người dùng: [email protected]

    Pass: invitado17

     Một lời chào

  •  275
    Martin replied

    Hi Juan ,

    Sorry you,

    Because of some network problems, we can not help you much,

    Please try to replace our attached Staticfooter.php file

    / Html / prestashop / modules / fieldstaticfooter / models /

    Note the old file should be renamed to keep the room when the error occurred.

    Best Regards,
    Martin - FieldThemes

  • Juan Carlos replied

    Chào buổi sáng, dường như footer đã được hiển thị. Nhưng có một vấn đề với tập tin và nó là sau đây ...

    Tôi đính kèm hình ảnh cho bạn để hình dung tốt hơn.

    Tôi chờ đợi câu trả lời của bạn.

    FTP - nutriactivity.com

    Người dùng: nutriactivity.com

    Vượt qua: Nutri17

    -------------------------------------------------- -----

    BACKOFFICE

    Http://nutriactivity.com/prestashop/admin693z7oyii

    Người dùng: [email protected]

    Pass: invitado17

    Một lời chào.

  •  275
    Martin replied

    Hi Juan,

    Sorry,

    We can not access your BO,

    Please you check again.

    Best Regards,
    Martin - FieldThemes

  • Juan Carlos replied

    Good morning, excuse me, you can already access

    FTP - nutriactivity.com

    User: nutriactivity.com

    Pass: Nutri17

    -------------------------------------------------- -----

    BACKOFFICE

    http://nutriactivity.com/prestashop/admin07901lhs3

    User: [email protected]

    Pass: invitado17

    a greeting



  •  275
    Martin replied

    Hi Juan ,

    Sorry,

    It's a note,

    But do you still have the backup of the file overwritten? Try replacing them,

    Or get them in the theme.zip file that you have downloaded and replace them.

    Best Regards,
    Martin - FieldThemes

  • Juan Carlos replied

    Good morning, I've tried it and it stays the same, I do not know if I try to reinstall the template. I do not know what to do and I really need it to work

  •  1,593
    Criss replied

    Hi Juan Carlos,

    #if I try to reinstall the template

    -> Yes...Let re_install the template again

    -> Please let me know if see that error

    Best wishes!

    Best Regards,
    Criss - FieldThemes

  • Juan Carlos replied

    Good morning, I just reinstalled the template. But still the same ... I appear on the top that mistake

    Notice: Trying to get property of non-object in /var/www/vhost/nutriactivity.com/home/html/prestashop/modules/fieldstaticfooter/models/Staticfooter.php on line 79

    a greeting

  • Juan Carlos replied

    Can you install the theme or try to install it? I am desperate and I do not know what else to do ....

    I have reinstalled Prestashop but I still see the error.

    I hope they can help me.


    Attachment new access

    http://nutriactivity.com/prestashop/_/admin190l4koxi

    user: [email protected]

    pass: invitado18


    FTP - nutriactivity.com

    user: nutriactivity.com

    pass: Nutri17


    Thank you very much and greetings

  •  275
    Martin replied

    Hi Juan ,

    You can check the problem,

    They are gone.


    Best Regards,
    Martin - FieldThemes

  • Juan Carlos replied

    Good afternoon, Martin, thank you very much for your help.


    The problem seems solved, thank you very much again.

    You have helped me a lot.

    A greeting and have a good day

  •  275
    Martin replied

    Hi Juan ,

    No problem,

    If you have any problems please contact us through this ticket.

    Best Regards,
    Martin - FieldThemes

  • Juan Carlos replied

    Good afternoon. I have a question about the template. I do not know how to create a menu similar to this that I attached in the image. I would like to make it similar, but I am doing tests and the text does not separate. Is there any way to make this effect on the menu?

    Attachment new access

    http://nutriactivity.com/prestashop/_/admin190l4koxi

    user: [email protected]

    pass: invitado18


    Greetings and thank you.

  •  275
    Martin replied

    Hi Juan,

    We send you 2 videos for reference on our menu creation,

    If you want to know more can ask me here.

    Best Regards,
    Martin - FieldThemes

  • Juan Carlos replied

    Good morning, after watching the video, the megamenu remains the same, the width of the menu is not enlarged 

    attached image

    a greeting

  •  275
    Martin replied

    Hi Juan ,

    Sorry,

    We do not connect your site

    Best Regards,
    Martin - FieldThemes

  • Juan Carlos replied

    Sorry, attachment link to access


    http://nutriactivity.com/na/_/admin190l4koxi


    user: [email protected]

    pass: invitado18


    a gretting


  •  275
    Martin replied

    Hi Juan ,

    http://prntscr.com/fsagwm

    What is going on

    We found the cause

    Best Regards,
    Martin - FieldThemes

  • Juan Carlos replied

    Good morning, I just downloaded Filezilla on two different computers and if it works and connects without any problem. 


    You can try downloading or testing on another computer?


     a greeting

  •  275
    Martin replied

    Hi Juan ,

    The problem has been resolved,

    Now you can build your own menu.

    Best Regards,
    Martin - FieldThemes

  • Juan Carlos replied

    Good afternoon. Perfect. All done.

    Thank you very much for your help.

    Greetings and good day

  •  275
    Martin replied

    Hi Juan Carlos,

    You're welcome!

    Please let me know if we can be of further assistance.

    If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and positive comment over on themeforest.

    It only takes a moment and really helps us to keep doing what we do best :)

    Just go to http://themeforest.net/downloads and click "Rate this item" under your theme.

    Many thanks in advanced!

    Best Regards,
    Martin - FieldThemes