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  Public Ticket #1201197
error 404 with the field theme menu
Closed

Comments

  • Libert started the conversation
    June 9, 2017 at 3:32pm

    Hello,
    When I click on the fieldtheme menu in the admin, I have a 404 error and I can not change anything :-)

    Thank you for your answer

    Ben


  •  1,593
    Criss replied
    June 10, 2017 at 1:28am

    Hi Libert,

    Good morning!

    We understand the problem you are having,

    Log in to the back office and follow these steps:

    Module -> Install Module -> Theme Customize -> Configure -> Refresh Tab.

    Wish success

    Best Regards,
    Criss - FieldThemes

  • Libert replied
    June 10, 2017 at 11:43am

    Merci, c'est ok :-)

  •  5
    Juan Agustín replied
    June 12, 2017 at 12:25am

    When you say "Go to module -> Install Module -> Theme Customize -> Configure -> Refresh Tab."

    Where is "Refresh Tab", can you attach a image, please?

    Regards,

  •  1,593
    Criss replied
    June 12, 2017 at 1:25am

    Hi Juan Agustín

    In this case, please provide us FTP credentials and Back Office access of your site.

    We will check it and help you asap!

    Thank you!

    Best Regards,
    Criss - FieldThemes